Job Description


Customer Service Agent – E-Health Platform (French)


Location: Braga, Portugal


Office-based role — Relocation required

Introduction


We are looking for a French-speaking Customer Service Agent to join an innovative e-health platform based in Braga, Portugal. In this role, you will support users with platform-related inquiries while contributing to a positive and reliable digital healthcare experience.

Relocation is required. A full relocation package is provided, including flight tickets, hotel accommodation, and relocation assistance.

Only candidates with an EU passport or a valid work permit for Portugal can be considered.

Responsibilities

  • Support users via phone, email, or chat

  • Assist with account access, platform usage, and general inquiries

  • Provide clear and empathetic guidance

  • Document cases accurately in internal system...

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