Job Description

Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime!

Your responsibilities and impact as a B2B Customer Service Agent will be:

  • Assist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices.

  • Deliver a high quality of service to ensure a superior customer experience.

  • Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines.

  • Interact with the various departments to ensure smooth processing of the customer request.

    • Skills, qualifications and interests you need to succeed in this role:

  • You are a native French speaker and have min B2 level in English

  • You ...

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