Job Description
Description
Due to our incredible growth, we’re looking for Customer Service Advisors with French language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands.
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
In this role, you'll:
- Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
- Become a product pro, mastering the ins and outs of the latest trends.
- Troubleshoot issues with patience and a can-do attitude.
- Go the e...
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