Freight Solutions Specialist

Job Description:

Designation: Customer Service (Export)

Industry Experience: Freight Forwarding*

Experience: Min 5 Yrs

Act as a single point of Contact:-

- Customer service personnel acts as a single point of contact for the clients.

- They manage/negotiate pricing and co-ordinate for all shipments.

Understand customer requirements and escalate potential issues if any :-

- CS understands the customer requirements to avoid any discrepancies

- Always escalate potential issues and ensure corrective actions are taken in accordance with business guidelines and customer requirements.

- Be proactive in order to minimize service crises.

Arrange shipment for the customers:-

- Arrange shipments by examining destination, route, rate and delivery time.

- Maintain, grow, and build long term relationships with Liner...