Job Description

Job Description:

Key Responsibilities

Sales and Business Development

  • Prospect and develop new shipper and carrier relationships through outbound calls and emails.
  • Build and maintain a pipeline of new business opportunities.
  • Generate freight quotes and negotiate pricing with customers.
  • Follow up on sales leads and customer inquiries.
  • Maintain strong customer relationships to increase repeat business.
  • Meet or exceed weekly and monthly sales activity goals.
  • Identify opportunities to grow existing accounts.


Customer Service

  • Provide timely shipment updates to customers.
  • Build trust through consistent communication and reliable service.
  • Handle customer questions and resolve transportation issues professionally.
  • Maintain a high level of responsiveness via phone, email, and messaging.

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