Freight Coordinator

Summary

The Freight Coordinator at Keilhauer plays a pivotal role within the Customer Service department, acting as the primary contact for all outbound freight logistics and transportation activities. Key responsibilities include maintaining thorough shipment documentation, monitoring freight costs to identify savings opportunities, and supporting departmental goals through process improvements and special projects. This role also requires ensuring compliance with transportation and shipping regulations, maintaining accurate tariff codes, and developing best practices for freight management and customer service.

The Freight Coordinator collaborates with internal teams, external vendors, customs brokers, and customers to arrange shipments, track deliveries and resolve freight-related issues such as delays, damage or discrepancies with professionalism and attention to detail. The role is integral in maintaining Keilhauer’s reputation for reliability, qu...