Job Description

2GO Group is seeking a customer service professional in Bacolod to manage client requirements, bookings, and cargo monitoring. You will log calls, create bookings, and coordinate with multiple departments to ensure timely delivery and issue resolution.

The role emphasizes accurate communication with clients, handling inquiries and complaints, and contributing to daily risk assessments and reporting. A 4-year degree and 3–5 years of relevant experience are preferred.

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