Freelance It Technician

Exp: 2+ yearsBase Skill Set:- A+ Certification or equivalent experience- Good working knowledge of Active Directory- 2+ years' experience providing technical support in a fast paced and constantly changing environment up to executive management level.
- Excellent customer service and communication skills including providing VIP support- Experience supporting large Windows-based environments to desktop level with emphasis on Win 7 OS / office **** as well as Win 8 andO365- Support of End User for video conferencing units.Support of mobile devicesDuties & Responsibilities:Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.Duties shall include, but not be limited to:- Diagnosing and troubleshooting deskt...