Job Description

Request for Proposal (RFP)

WhatsApp AI Booking Assistant (Phase 1)

Issued on: 29 June 2026

Response deadline: 6 July 2026 (7 days)

Project kickoff target: 20 July 2026

Contact:

Project Goal

Build a production‑ready WhatsApp AI Booking Assistant that:

  • Serves as a single WhatsApp entry point for consumers seeking everyday services.
  • Qualifies leads and collects all required booking details through natural conversation.
  • Connects to multiple booking aggregator APIs (5‑6 at launch) and routes booking requests intelligently.
  • Creates and confirms bookings via aggregator APIs.
  • Sends reminders, post‑service follow‑ups, and collects satisfaction feedback.
  • Captures source attribution data on every inbound conversation.
  • Honors a hard UX rule: the consumer must never be told 'we don't have vendors in our system.'
Scope of Work (Phase 1) In Scop...

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