Franchise Operations Specialist

The Franchise Operations Specialist supports the day-to-day administration and coordination of franchise operations across the Distribution business. 

This role is focused on overseeing and supporting end-to-end business processes for franchise operations matters and obligations. It plays an important role in helping brokers and franchisees navigate franchise applications, renewal processes and associated operational requirements, while ensuring documentation, records, fees and key process steps are completed accurately and on time. 

Working closely with the Head of Distribution Operations and stakeholders across Network Development, Distribution, Legal, Risk and Compliance, this role helps keep franchise processes organised, efficient, well managed and franchisee friendly. 

This is an ideal role for someone who is detail-oriented, proactive and confident managing multiple process ...