Job Description

Join Michaels in Ajax, Ontario as a Framing Team Lead, where you'll shape customer art framing experiences. Lead a dedicated team while driving custom framing sales and service excellence.
This managerial role focuses on coaching and supporting your team to deliver high-quality framing solutions. You'll ensure adherence to store operating procedures, manage workloads, and help meet critical performance indicators. Direct interaction with customers will enhance their framing experience while fostering team development.
Key Responsibilities:
• Coach team on effective selling techniques
• Ensure timely delivery of custom framing products
• Uphold store compliance and operational standards
• Support talent development and team training
• Oversee inventory management and safety programs
Requirements:
• Basic computer literacy
• Experience in custom framing preferred
• Prior retail management experience is advantageous
• Proven leadership in a sales-driven...

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