FR Export Operations Manager

Location: Manila

Salary: Php100,000.00 to Php150,000.00

Shift: Day-shift (Mondays to Fridays)

A leading logistics and freight forwarding company is seeking an experienced FR Export Operations Manager to oversee and manage all aspects of airfreight export operations. The ideal candidate is a results-driven leader with strong operational expertise, excellent communication skills, and a passion for driving team performance and process improvement.

Job Responsibilities

• Oversee end-to-end export shipments, from booking at origin to final cargo delivery
• Promote a continuous improvement culture to achieve operational excellence
• Lead, mentor, and develop team members through training and performance management
• Serve as the escalation point for complaints and exceptions, ensuring timely resolution and implementation of corrective actions
• Ensure high-level customer service and compliance w...