Job Description
Role Overview
The Forwarding Manager is responsible for managing import and export forwarding operations to ensure shipments are handled efficiently, accurately, and in full compliance with regulatory requirements. This role involves leading customs clearance activities, supervising the operations team, coordinating with authorities and vendors, and driving continuous operational improvement.
Key Responsibilities
1. Customs Clearance & Regulatory Compliance
Lead and supervise full customs clearance processes for import and export shipments
Ensure correct HS/HTS code classification, tariff application, and duty/tax calculations
Review and validate customs declarations (K1, K2, K4, K8, K9, etc.)
Handle ZB submission via uCustoms, including document verification and exemption follow-ups
Liaise with Customs, MAQIS, SIRIM, MITI, KKM, CIDB, and relevant authorities
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