Forward Deployment Engineer

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About the job

We are building Reflow, a workforce and workflow intelligence platform that helps teams improve performance through a deep understanding of how work actually happens. Customers get excited after the first demo. Forward Deployed Engineers turn that excitement into adoption, retention, and growth.

This is a technical, customer-facing role at the intersection of customer success, engineering, product, and go-to-market.

What you’ll do

• Own the customer journey: Setup, onboarding, adoption, and long-term success.
• Shorten time-to-value: Move customers from demo to value quickly.
• Work hands‑on with customers to configure Reflow for their real life use cases and turn their data into meaningful information to help them data driven business decisions.
• Build integrations, data pipelines, prototypes, and proofs of value for strategic customers
• Debug ...