Job Description
Drive operational success at Forbes GM as a Service Department Leader focused on customer satisfaction. This manager role emphasizes team mentorship and process optimization.
As a Service Manager, you will oversee the overall performance and daily functions of the GM Service Department. Your experience in leading service teams will help enhance customer service and foster a productive work environment that aligns with company standards.
Key Responsibilities:
• Direct the performance and profitability of the service team
• Coach and develop service advisors and technicians
• Ensure adherence to General Motors' operational standards
• Evaluate service performance through data analysis
• Implement customer retention strategies and marketing initiatives
Requirements:
• Prior leadership experience in automotive service
• In-depth understanding of repair processes and warranties
• Demonstrable success in i...
As a Service Manager, you will oversee the overall performance and daily functions of the GM Service Department. Your experience in leading service teams will help enhance customer service and foster a productive work environment that aligns with company standards.
Key Responsibilities:
• Direct the performance and profitability of the service team
• Coach and develop service advisors and technicians
• Ensure adherence to General Motors' operational standards
• Evaluate service performance through data analysis
• Implement customer retention strategies and marketing initiatives
Requirements:
• Prior leadership experience in automotive service
• In-depth understanding of repair processes and warranties
• Demonstrable success in i...
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