Job Description

Are you looking for a job where you would work with famous sports brands like Nike, Adidas, Puma, Vans, Reebok, New Balance or Timberland?
With more than 2500 stores across the world, Foot Locker is the leading global athletic footwear and apparel retailer.

Your responsibilities and impact as a Customer Service Agent will be:

  • Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media

  • Answering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed files

  • Handling calls for prospects and clients

  • Being in contact with other departments and redirecting related cases and issues to responsible departments

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    Skills, qualifications and interest...

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