Job Description
**Role Overview**
Sodexo is seeking a **Food Operations Manager 2** to support our food service operations at Tufts Medical Center – Melrose. This role is heavily focused on **retail food service operations** , driving customer experience, financial performance, and operational excellence across multiple retail venues.
The ideal candidate is a **hands-on leader** with a **curious, improvement-driven mindset** , who thrives in a fast-paced healthcare environment and enjoys developing teams, enhancing retail concepts, and delivering innovative solutions.
**What You'll Do**
+ Lead and oversee **day-to-day retail food operations** , ensuring high-quality service, presentation, and customer satisfaction
+ Manage and develop a team of **25 frontline employees** , including scheduling, training, coaching, and performance management
+ Drive **retail growth and innovation** , identifying opportunities to improve sales, customer engagement, and offerings...
Sodexo is seeking a **Food Operations Manager 2** to support our food service operations at Tufts Medical Center – Melrose. This role is heavily focused on **retail food service operations** , driving customer experience, financial performance, and operational excellence across multiple retail venues.
The ideal candidate is a **hands-on leader** with a **curious, improvement-driven mindset** , who thrives in a fast-paced healthcare environment and enjoys developing teams, enhancing retail concepts, and delivering innovative solutions.
**What You'll Do**
+ Lead and oversee **day-to-day retail food operations** , ensuring high-quality service, presentation, and customer satisfaction
+ Manage and develop a team of **25 frontline employees** , including scheduling, training, coaching, and performance management
+ Drive **retail growth and innovation** , identifying opportunities to improve sales, customer engagement, and offerings...
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