Job Description

Responsibilities

  • Oversee daily operations of the food and beverage outlets, ensuring seamless service and guest satisfaction.
  • Train, mentor, and motivate staff to uphold service standards and achieve performance goals.
  • Manage inventory, order supplies, and control costs to maintain profitability within budget constraints.
  • Handle guest complaints and resolve issues promptly and professionally, ensuring guest retention.

Qualifications

  • Possesses a Diploma or Degree in Hospitality Management or a related field.
  • Holds a minimum of 2 years of experience in a supervisory role within the food and beverage industry.
  • Demonstrates strong leadership skills, with a proven ability to motivate and manage a team.
  • Exhibits excellent communication and interpersonal skills to interact effectively with guests and staff.

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