Job Description

Position: Food and Beverage Team Members

Department: The Oystercatcher

Reports to: Bar Manager

About The Role

Food and Beverage Team Memberin a luxury five-star hotel, will deliver exceptional service across our dining outlets, ensuring every guest enjoys a memorable and high-quality experience. You will play a key role in creating a welcoming atmosphere, providing attentive service, and maintaining the highest standards in line with the hotel’s brand.

Key Responsibilities

  • Deliver warm, attentive, and personalised service across all guest touchpoints.
  • Present menus, answer questions, and guide guests through offerings with confidence and clarity.
  • Support proactive guest engagement, anticipating needs and ensuring a positive dining experience.
  • Address guest requests promptly, escalating to supervisors when required.
  • Assist with table setup, service flow, and clearing in alignment with...

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