Job Description
Job Description
Primary Responsibilities
- Customer relations
- advice and fostering customer loyalty
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests, offering
Professional techniques / Production
- prepares the point of sale and preparation areas
- welcomes guests and provides professional service
- Sitting the guest and provide happy farewell
- Before every worksheet, prepare and identify any guest inhouse and reservation
- Organizes his/her work to suit fluctuations in numbers, events and guests
- Ensures all the guest are happy and satisfied
Team management and cross-departmental responsibilities
Communicates and cooperates clos...
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