FNB Community Advisor DHA

Overview

Hello Future FNB Community Advisor DHA. Welcome to FNB, the home of the #changeables. We strive to be a trusted partner by providing innovative, contextual, and integrated financial solutions. This 12 Month Fixed Term Contract is part of the Department of Home Affairs Initiative and is located within FNB Points of Presence (POP).

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and responsive to customer transactional needs and expectations.
• Communicate effectively with clients; explain processes and requirements in a simple manner.
• Ensure compliance with rules and processes with attention to detail.
• Educate customers on the correct Banking platform aligned with their needs.
• Connect with customers by living up to the brand promise of “how can we help you?” at all times.
• Analyse customer data a...