Floor Manager - Beauty Floor

THE ROLE

As Beauty Floor Manager, you will play a pivotal role in delivering an outstanding luxury beauty experience while leading, inspiring, and developing the Beauty team within our flagship store.

KEY RESPONSIBILITIES

You will:

• Deliver a premium, highly personalised service, supported by expert beauty knowledge and product expertise.
• Confidently demonstrate and apply products, offering tailored recommendations to meet individual customer needs.
• Drive individual and team sales performance, taking ownership of KPIs and commercial results.
• Lead, coach, and develop Beauty Ambassadors on the shop floor to achieve their full potential.
• Build strong, long-lasting client relationships and proactively drive customer loyalty.
• Plan, coordinate, and deliver in-store beauty events in partnership with brand partners.
• Maintain exceptional standards of visual m...