Floor Coordinator - Hisar

Job Description

1. Patient Service

Ensure a smooth patient lifecycle in the clinic using multidisciplinary strategies & achieve targets as required.

Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed

Oversee flow of waiting areas, monitoring patient wait time and communicates delays to patients

Ensure proper flow of file movement from reception till the patient checkout.

Counsel patients with only registration/consult, informing them about various treatment plans as per their needs

Ensure patients keep up with their PCPNDT appointments without fail

Provide indirect patient care & support in emergency situations

2. Documentation

Maintain daily, weekly a...