Flight Centre - Sr. Salesforce Solutions Architect - Toronto, Canada

Opportunity

Flight Centre Travel Group (FCTG) is seeking an experienced Salesforce Sr. Solution Architect to join our global technology team. As a Salesforce Sr. Solution Architect, you will play a pivotal role in architecting and designing innovative solutions on our Salesforce platform, driving digital transformation, and enhancing customer experiences across our travel ecosystem.

Following the successful modernization of our legacy Salesforce instance, we are now focused on leveraging cutting-edge Salesforce technologies to enable business growth and operational excellence. Our Salesforce implementation spans the entire customer lifecycle—from Marketing Cloud engagement and Sales Cloud automation to Service Cloud operations and advanced support capabilities. We're actively expanding our omnichannel presence with Service Cloud Voice, Einstein AI, Agentforce, and Data Cloud integrations.

This role offers an exceptional opportunity to shape the future of t...