Job Description
Role Overview: A seasoned Flexera Tooling Implementation Specialist responsible for the end-to-end implementation, configuration, and management of the Flexera Software Asset Management (SAM) tool.
Key Responsibilities:
- Configure and install the Flexera SAM tool.
- Ensure high availability and optimal performance of the Flexera environment.
- Upload, manage, and maintain accurate data within the platform.
- Perform regular system maintenance, including backups, patches, and upgrades.
- Administer user roles and access.
- Continuously monitor system health and proactively resolve technical issues.
- Manage infrastructure for the SAM solution.
- Escalate and manage vendor support tickets.
- Maintain all data feeds and system integrations.
- Perform scheduled and ad-hoc data uploads.
- Upgrade the Flexera platform and its modules.
Required Qualifications
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