Job Description


Our Client, an AV Manufacturing company, is looking for a Fleet Support Engineer for their Foster City, CA location.
 

Responsibilities:

  • Serve as the primary point of contact for Tier escalations on Compute system issues including GPU, PSU, SSD, networking.
  • Conduct comprehensive log review to identify hardware, software, tooling, and process failures on fleet vehicles
  • Develop thorough troubleshooting guides for Tier and Tier escalations, enabling consistent and holistic diagnosis across all service depots
  • Lead deep-dive investigations into novel failure modes using root cause analysis methodologies like -Step or D ( Disciplines) problem solving techniques
  • Develop short term mitigations and long term correction actions to improve vehicle safety and update, and prevent recurring issues
  • Perform hardware bring-up and validation procedures for new vehicle components.
  • Monitor fleet-wide telemetry to iden...

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