Job Description

Main Responsibilities:

  • Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and other operational departments during their allocated night shift.
  • Responds to the requests that are presented by guests during the night operating hours and works closely with the relevant department night team to assist the department managers to ensure a coordinated effort between the different teams.
  • Ensures that the Night Audit and reporting is accurately completed and all departments are balanced and that department “End-of-Day” procedures are correctly run.
  • Ensuring that all guests’ special requests, requirements are met by all departments and communicated clearly.
  • Upselling of other Leeu Collection facilities and services including our affiliates.
  • Adhere to and maintain Health and Safety standards.

Experience and Skills:

  • Experience in a 5 star luxury...

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