Job Description
Main Responsibilities:
- Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and other operational departments during their allocated night shift.
- Responds to the requests that are presented by guests during the night operating hours and works closely with the relevant department night team to assist the department managers to ensure a coordinated effort between the different teams.
- Ensures that the Night Audit and reporting is accurately completed and all departments are balanced and that department “End-of-Day” procedures are correctly run.
- Ensuring that all guests’ special requests, requirements are met by all departments and communicated clearly.
- Upselling of other Leeu Collection facilities and services including our affiliates.
- Adhere to and maintain Health and Safety standards.
Experience and Skills:
- Experience in a 5 star luxury...
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