Job Description
Company Description
BrightDrop Virtual Assistants, LLC has been a leader in sourcing skilled virtual assistants from the Philippines and Latin America since 2014. The company excels in matching clients with the right talent for their specific business needs, including Spanish-speaking assistants. Beyond recruitment, BrightDrop handles HR, compliance, and relationship management so clients can focus on their core operations. This client-focused, flexible model promotes efficiency and cost-effectiveness, allowing clients to manage their assistants' tasks and schedules independently.
Role Description
This is a full-time remote role as a Five9 Platform Administrator. The primary responsibilities include managing and maintaining the Five9 contact center platform, troubleshooting and resolving issues, optimizing workflows for better efficiency, and coordinating with internal stakeholders to meet service quality standards. The role also involves providing technical support, generatin...
BrightDrop Virtual Assistants, LLC has been a leader in sourcing skilled virtual assistants from the Philippines and Latin America since 2014. The company excels in matching clients with the right talent for their specific business needs, including Spanish-speaking assistants. Beyond recruitment, BrightDrop handles HR, compliance, and relationship management so clients can focus on their core operations. This client-focused, flexible model promotes efficiency and cost-effectiveness, allowing clients to manage their assistants' tasks and schedules independently.
Role Description
This is a full-time remote role as a Five9 Platform Administrator. The primary responsibilities include managing and maintaining the Five9 contact center platform, troubleshooting and resolving issues, optimizing workflows for better efficiency, and coordinating with internal stakeholders to meet service quality standards. The role also involves providing technical support, generatin...
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