Job Description

Key Responsibilities Financial Systems Support

  • Provide end-to-end support for FIS Quantum and Echos treasury management systems.
  • Maintain static data in Quantum to ensure data integrity.
  • Troubleshoot, fix, and develop Enterprise Workflow Framework (EWF) components including reports and action-based triggers.
  • Resolve interface issues related to bank statements and cashflows.
  • Configure, troubleshoot, and fix Cash Xplorer functionalities.
  • Support treasury processes such as In-House Banking (IHB), cash forecasting, and intercompany settlements.
  • Understand internal systems to deliver full-cycle user support.
  • Analyze and prioritize support tickets.
  • Deliver timely solutions and maintain documentation and knowledge base articles.
  • Support system upgrades, patches, and performance monitoring.
  • Recommend improvements where applicable.

Technical Operations

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