Job Description
L3Harris seeks a dedicated First Line Technical Support professional located in Trenton, ON. This contract role is pivotal in ensuring aircraft maintenance teams receive top-notch technical assistance across global operations.
In this position, you will provide essential support for the CC150/CC130 Program, ensuring user satisfaction while managing accounts, tickets, and hardware setups. Your role directly impacts mission success by offering reliable technical support to various departmental teams, including Maintenance, Engineering, and Planning. Flexibility and reliability will be key as you navigate this hands-on role.
Key Responsibilities:
• Facilitate the onboarding and offboarding of stakeholders
• Install and configure software and IT systems as required
• Support users with ticket creation in Jira and Service Now
• Guide user access to necessary technologies and resources
• Promote security best practices in all operations
Requirements:
• Graduate deg...
In this position, you will provide essential support for the CC150/CC130 Program, ensuring user satisfaction while managing accounts, tickets, and hardware setups. Your role directly impacts mission success by offering reliable technical support to various departmental teams, including Maintenance, Engineering, and Planning. Flexibility and reliability will be key as you navigate this hands-on role.
Key Responsibilities:
• Facilitate the onboarding and offboarding of stakeholders
• Install and configure software and IT systems as required
• Support users with ticket creation in Jira and Service Now
• Guide user access to necessary technologies and resources
• Promote security best practices in all operations
Requirements:
• Graduate deg...
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