Job Description
Prime Purpose
Serve as a primary contact to meet our customer needs, to manage new installations, planned visits or reactive response calls. The individual is responsible for the effective and successful completion of the visit to improve our customer experience and meet our customers high expectations.
The Role
Field Engineer
Responsible to: Service/Installation Manager
Direct Reports: Field Management
NSB
Support Engineers
Technical Team
Other Key Relationships: Head of Sales & Head of National Accounts
Operations Management
UK Planning
UK Service Delivery Manager (NSB)
Control & Command
UK Training Manager (NTDC)
Distr...
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