Job Description
Protec Fire and Security Group/A Bosch Company have an opportunity for a Fire and Security Regional Service Manager for the North West of England region.
The Regional Service Manager is responsible for managing and overseeing all service operations within a specific region, which comprises of several geographical area. This role ensures high-quality service delivery, compliance with standards, budget management, team development, and customer satisfaction. The RSM acts as the key operational leader for the region and ensures alignment with departmental goals and KPIs.
Key Responsibilities
1. Operational Management
Oversee service delivery across all sites in the region, ensuring adherence to SLAs and departmental standards.
Manage operational efficiency, resource allocation, and scheduling.
Implement process improvements to optimize service performance and cost efficiency.
2. Team Leadership
Manage Area Service Managers and regional service teams, including engi...
The Regional Service Manager is responsible for managing and overseeing all service operations within a specific region, which comprises of several geographical area. This role ensures high-quality service delivery, compliance with standards, budget management, team development, and customer satisfaction. The RSM acts as the key operational leader for the region and ensures alignment with departmental goals and KPIs.
Key Responsibilities
1. Operational Management
Oversee service delivery across all sites in the region, ensuring adherence to SLAs and departmental standards.
Manage operational efficiency, resource allocation, and scheduling.
Implement process improvements to optimize service performance and cost efficiency.
2. Team Leadership
Manage Area Service Managers and regional service teams, including engi...
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