Job Description

*** is a leading provider of life safety solutions, specialising in the installation, commissioning and maintenance of fire detection, emergency lighting and integrated life safety systems.

As part of the wider *** Group, *** is committed to protecting people and property through strong technical expertise, reliable service delivery and excellent customer care.

We are now looking for a Fire & Security Customer Compliance Manager to support our service operations and strengthen the way we manage customer compliance, reporting, subcontractor performance and service governance.

The Role

This is a key customer compliance and service governance role, reporting directly to the Service Director.

The successful candidate will act as a customer compliance champion across *** Service Operations, helping to ensure that customer servicing, appointment booking, report issue, remedial follow-up, subcontractor performance and contractual SLA requirements are mon...

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