Job Description
Company Description
Amalga Group is an American-owned nearshore BPO partner that delivers U.S.-grade execution through dedicated teams in Mexico, at 40–50% lower cost. Our name comes from “amalgamate” — to unite into one — and that is exactly what we do: bring U.S. companies and Latin American teams together into one high-performing operation.
We provide managed BPO and outsourcing services across customer experience, call center operations, legal process outsourcing, finance and accounting, technology, and back-office support. We are ISO 27001 certified and HIPAA compliant, operating from Dallas and Salt Lake City in the U.S. and from operations centers in Monterrey and Mexico City.
We are a people-first company, not a seat-filler. Our model is built on teams that stay and grow — we maintain roughly 97% annual team retention because we invest in our people for the long term. This is a place where good people do good work and actually want to s...
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