Job Description
Finance Systems Support & Issue Resolution
- Provide functional support for D365 F&O Finance modules (GL, AP, AR, Cash & Bank, Fixed Assets, Expense Management).
- Triage incidents, reproduce issues, identify root cause, document workarounds/fixes, and escalate to technical teams/partners as needed.
- Support month-end and year-end close activities through validation, issue resolution, and process guidance
Configuration, Workflows & Controls - Maintain finance configurations within governance (posting setups, journals, parameters, approvals/workflows).
- Support user access/security requests using role-based practices and segregation-of-duties awareness.
- Monitor data quality for key master data (vendors, customers, chart of accounts, dimensions) and support governance practices.
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