Job Description

Strategic Partnerships Associate
A continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.

At Factorial we are looking for a new Strategic Partnerships Associate to support and scale our Finance team.


What You'll Do

  • Build and maintain strong relationships with Factorial's strategic partners.
  • Contact partners regarding missed, overdue, or outstanding payments.
  • Process payments, refunds, and account adjustments accurately and on time.
  • Resolve billing inquiries and payment-related questions from partners and stakeholders.
  • Investigate account history to identify and resolve payment discrepancies.
  • Collaborate with internal teams to address operational and financial issues efficiently.
  • Prepare reports on collection activities, payment performance, and outstanding balances.
  • ...

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