Job Description

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With dedicated professionals and over 15, outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people solutions organization in Southeast Asia.

Job Description

  • Ensuring accurate and efficient payment collection and invoicing by monitoring daily transactions.
  • Approving refunds for cash or credit card transactions.
  • Resolving customer complaints effectively by reviewing and managing information.
  • Planning and managing manpower to ensure smooth operations and provide support and advice to the team.
  • Preparing reports and presentations for executives.
  • Managing and preventing unbilled cases from occurring.
  • Coaching the team to handle service problems and find solutions.
  • Impr...

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