Job Description

Collection tasks
  • Assist GBS teams with unreconciled items (2nd level escalations).
  • Coordinate receipt identification with GBSI, customers, and Customer Care.
  • Contact banks regarding unidentified, sanctioned, or unapplied payments.
  • Conduct daily collections follow‑ups with cash customers.
  • Handle daily communication with two cashiers regarding missing details.
  • Follow up and coordinate dispute resolution progress with the Customer Care Team.
  • Enforce credit restrictions

General Ledger and accounts payable tasks
  • Preparing and distributing payment remittances to vendors
  • Reconciling vendor statement of accounts with Company records
  • Follow up with accounts creation teams on status of account creation
  • Coordinating with the internal team to resolve supplier invoice RFIs raised by shared service...

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