Job Description
IT Field Technician
What this role will entail:
Are you a perfectionist who enjoys following directions? Do you need variety and change to keep from getting bored? Do you agonize over details and making sure all your work is perfect? Do you enjoy solving problems? Are you a team player whose first question is “How can I help you?” Do you enjoy juggling multiple tasks?
Accountabilities:
- Handling a massive variety of client support requests from a diverse client base
- Hardware deployment to clients
- PC Imaging
- Determine the best solution based on the issue and details provided by customers
- Travel on-site to clients organization
- Follow-up and update customer status and information
- Identify and suggest possible improvements on procedures
- Walk the customer through the problem-solving process
Indicators that this will be the role for you:
Ready to Apply?
Take the next step in your AI career. Submit your application to LeadingIT today.
Submit Application