Job Description

Field Technical Service Expert (FTS Expert) - Mandarin Speaker

Philippines (Work From Home)


Open to local Philippines Candidates Only and based in the Philippines


Industry: Automotive / Tyre (CV, Bus, LCV, Farm & OHT)


Arbeit Group is currently supporting one of our clients in hiring a Field Technical Service Expert (FTS Expert) to strengthen after-sales technical support, customer service excellence, and market intelligence across key commercial vehicle segments.


This role is ideal for professionals with strong technical knowledge in tyres and commercial vehicles, combined with hands-on experience in field service, customer support, and technical training.


Key Responsibilities

  • Manage customer claims and complaints, ensuring timely resolution and service excellence

  • Provide technical after-sales support to customers and distributor teams

  • Share field feedback and product insights with Sales and...

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