Job Description

JOB DESCRIPTION

We are currently seeking a Field Tech Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Position Overview and General Duties

  • Provides direct supervision to a team of operational or professional-level team members, ensuring alignment with operational and project objectives.
  • Leads analytics and data validation efforts to research, rationalize, and confirm the accuracy of financial totals associated with DWS DLS motions.
  • Performs validation and reconciliation of Salesforce (SFDC) IDs, ensuring accurate linkage between opportunities and financial results.
  • Identifies scenarios where SFDC IDs are missing or misaligned, and develops appropriate justifications to ensure DWS receives due credit for executed DLS motions.
  • Sets and communicates clear expectations for work outcomes, monitors performance, and ensures accountability across the team.
  • Manages a medium-sized field service team and/or su...

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