Job Description

Job Description

Req ID: 318049 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Analyst - ITSM to join our team in Perth, Western Australia (AU-WA), Australia (AU).

Role & responsibilities:

  • Acts as a primary POC for a team of operational & professional level team members
    providing IT Support
  • Work is guided by operational and project objectives and measured on CSFs & KPIs aligned to the same
  • Sets and communicates clear expectations for work outcomes and assists to drive
    performance of the team
  • Assigns and drives daily deliverables for a larger field service team or a supplier
    relationship
  • Regularly coaches and mentors peer team members
  • Regularly reviews the work and performance of peer te...

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