Field Systems Technician

About the Role

We are looking for a motivated and hands-on Field SystemsTechnician to join our technical team. You will be responsible for installing,configuring, maintaining, and supporting our in-house software solutions andassociated hardware at customer sites. This role requires a combination of ITtroubleshooting, hardware installation, and excellent customer service skills.

Key Responsibilities

• Install, configure, and commission the company'ssoftware solutions at customer sites.
• Install and support hardware including kiosks,mini PCs, printers, scanners, tablets, barcode/QR code scanners, and otherperipheral devices.
• Perform preventive maintenance and correctivemaintenance for deployed systems.
• Diagnose and resolve software, hardware, andbasic network-related issues.
• Configure Windows operating systems, useraccounts, and application settings.
• Perform system upgrades, so...