Field Services Technician

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a Field Services Technician to join our team in Mexicali, Baja California (MX-BCN), Mexico (MX).

- Field Tech Senior Representative

Responsible for the on‑site integration of company and multi‑vendor systems solutions, which may include hardware, software and networking products as well as operating systems. On‑site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as the company liaison with client on administrative and technical matters.

Interprets clients’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives,...