Field Services Engineer

Appealing Points:


Provide enterprise IT support by managing Windows, macOS, Microsoft 365, Active Directory, and end-user devices in a professional corporate environment.
Work with diverse enterprise technologies including SCCM, JAMF, Zoom/Webex Rooms, networking, and device lifecycle management.
Deliver high-quality user support by resolving complex technical issues, supporting VIP users, and ensuring seamless IT operations across the organization.


Annual Salary: 6 Million Yen and above

Job Responsibilities:


Coordinate with the Service Desk and other necessary entities, including third parties and client support organizations, to provide the technical support services
Troubleshoot, diagnose, and resolve Incidents for devices and software (OS), including removing and repairing physically broken or inoperable devices
Conduct tests of repaired device to ensure such device operates appropriately and contains the End...