Field Service Technician

Job Description

Senior Field Representative, Technology Service / Field Service Technician repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Duties & Responsibilities

• Specializes in the servicing and repair of a core set of complex low volume multi‑functional devices and may be required to service and repair mid‑volume devices based on regional business needs.
• Manages territory, inventory, and customer relationships.
• Achieves expected productivity levels associated with assigned workload and level of experience.
• Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
• Completes technical training on new equipment as assigned.
• Other duties as assigned by manager.

Manages Territory <...