Field Service Technician

Are you a hands‑on problem solver who thrives in the field? Join ID Technology Canada, a ProMach company, as a Field Service Technician based in Surrey, BC. This position requires regular travel to customer sites across Western Canada and the U.S., offering flexibility and autonomy while being part of a supportive, high‑performing team.

What You’ll Do

• Install, demonstrate, maintain and repair marking, coding and labeling equipment
• Train customer operators and maintenance personnel
• Troubleshoot mechanical/electro‑mechanical system
• Assess customer needs and recommend solutions to optimize their processes
• Share and exchange solutions with other service technicians and sales managers
• Keep current on all company products by attending training sessions (onsite/offsite)
• Support administrative or remote technical tasks when not in the field

What...