Field Service Technician - Technology Systems

Role Details

As a Field Service Technician you will deliver service, maintenance, and repairs on VTS machinery, including robotics, PLCs, conveyors, and other packaging equipment across all Visy sites. You’ll work with customers, internal teams, and suppliers to troubleshoot issues, provide solutions, and ensure machinery reliability and safety. The role includes hands-on work and administrative duties such as documenting service calls, completing check sheets, generating reports, ordering parts, and providing operator training.

What you’ll do

• Conduct service, maintenance, and repairs on VTS machinery
• Recommend improvements for machine reliability and efficiency
• Provide after-sales support and customer technical advice
• Complete service reports, check sheets, and documentation
• Support continuous improvement and system upgrades
• Train customer staff to optimise machine performance<...