Field Service Technician

Overview

At ProMach, we look for people who want to shine. Here, you can grow your career, share bold ideas, and make a real impact. Do we have your attention? Keep reading. Are you a hands-on problem solver who thrives in the field? Join ID Technology Canada, a ProMach company, as a Field Service Technician based in Surrey, BC. This position requires regular travel to customer sites across Western Canada and the U.S., offering flexibility and autonomy while being part of a supportive, high-performing team.

Responsibilities

• Install, demonstrate, maintain and repair marking, coding and labeling equipment
• Train customer operators and maintenance personnel
• Troubleshoot mechanical/electro-mechanical systems
• Assess customer needs and recommend solutions to optimize their processes
• Share and exchange solutions with other service technicians and sales managers
• Keep current on all company products by atte...