Job Description
FIeld Service Technician is responsible for the execution of the repair and maintenance work as agreed with the customers.
He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner.
What is the job about?
Makes a risk assessment for every task;
Reports matters related to Safety, Health and Environment;
Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service;
Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems;
Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required;
Prepares clear and complete service reports and ensure...
He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner.
What is the job about?
Makes a risk assessment for every task;
Reports matters related to Safety, Health and Environment;
Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service;
Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems;
Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required;
Prepares clear and complete service reports and ensure...
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